Customer Success Stories
See how leading businesses solve real operational challenges with our industrial solutions.
Hygienic Pallet Upgrade for a Fortune-500 FMCG Company
Summary
From high-bay racking to cross-docking, logistics and warehousing operations depend on material handling equipment that keeps goods moving safely and efficiently. Our plastic pallets are engineered to handle the rigors of 24/7 distribution environments, reducing downtime, lowering replacement costs, and improving warehouse safety.
Food-grade hygienic pallets helped Naturale Foods pass FDA audits with zero non-conformances and reduced product contamination incidents by 100%.
Problem Statement & Challenges Faced
Food safety is paramount in the FMCG industry. Naturale Foods was experiencing 2–3 contamination incidents per year traced back to wooden pallet debris. Their internal audit team flagged the pallet program as a high-risk area, and they faced potential production shutdown risks during FDA inspections.
The Solution
CHT-P1210-HG, CHT-P1111-LD — Our hygienic pallet line, specifically the CHT-HG1210 and CHT-HG1111 models, was selected after rigorous testing. These one-piece injection-molded pallets feature a smooth, non-porous surface that can be pressure-washed and sanitized. Made from FDA-approved virgin HDPE, they are completely safe for direct food contact. Our team conducted on-site trials at 3 facilities and validated the pallets against their HACCP requirements.
Project Configurations
Benefits to the Customer
pressure-wash friendly design
3 years for wood
Our Services & Support
“Food safety is non-negotiable for us. Switching to Chenhui Tong’s hygienic pallets eliminated a major source of contamination risk. Our last three FDA audits had zero findings related to pallets — that’s unprecedented in our industry.”
— Dr. James Chen, VP of Quality Assurance, Naturale Foods Group
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